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Free fact finder · Australia

IT consultants' insurance fact finder

Every question the technology insurers' PI, cyber and liability forms ask IT consultants, asked once in plain English. Send it to your client and their answers fill each insurer's form.

  • No login needed
  • Fillable PDF with your logo
  • 153 questions
  • Written for AU rules

What it asks

The questions underwriters ask, in plain English.

Each one comes with a line saying why it's asked, so your client answers fully the first time.

  1. 1Which of these does the business do? Tick all that apply.Each kind of work carries a different risk. Hardware, hosting and work on critical systems cost the most to insure.
  2. 2Could a failure of your product or service injure or kill someone?Most technology policies cover financial loss only. Injury and property damage need to be declared and priced.
  3. 3Do you ever agree to be liable for a client's indirect or consequential losses, such as lost profits?Consequential losses are where large technology claims come from.
  4. 4Do you agree a written specification or statement of work with the client before work starts?Most technology claims are disputes about what was promised.
  5. 5Is two-factor authentication required for all remote access to your network?Most ransomware gets in through remote access or email without two-factor authentication.
  6. 6Roughly how many people or organisations do you hold personal or confidential records about?The number of records drives the cost of notifying people after a breach.
  7. 7Have you ever sent or received a cease and desist letter about intellectual property?Copyright and patent claims are common against technology businesses and expensive to defend.

The business

Entity, people, revenue by state for stamp duty, US revenue and contracts under foreign law.

Services and revenue

The split of revenue across 27 kinds of technology work, from bespoke software and SaaS to hardware, hosting and managed services.

Higher-risk work and contracts

Critical uses such as medical, financial and industrial control systems, what a failure could cause, liability caps, consequential loss and hold-harmless terms.

Data and cyber security

The records you hold, privacy compliance, two-factor authentication, EDR, backups, incident plans and recent cyber incidents.

Claims, insurance and needs

Claims and circumstances, intellectual property disputes, current cover, and the PI, cyber and public liability limits wanted.

How it works

  1. 1

    Open it and try it

    Answer it on the page as your client would. Follow-up questions appear as you go. Nothing is saved.

    No login

  2. 2

    Send it, or download the PDF

    Send your client a link to answer by form or chat, with reminders sent for you. Or download a fillable PDF with your logo.

    PDF free, no email

  3. 3

    Fill the insurers' forms

    When your client answers, one click starts each insurer's form with their answers in, and drafts a needs summary for you to finish.

    Free 14-day trial

Minimum cover

What sets the limit

We know of no regulator that sets a minimum professional indemnity limit for it consultants in Australia. Check any licence or membership the business holds.

ACS Professional Standards Scheme
ACS members in the scheme who provide technology services must hold professional indemnity insurance that meets the scheme's insurance standards, which ties the cover to the member's capped liability. Members are in the scheme unless an exemption applies.
Client contracts and tenders
Otherwise the limit is usually set by client contracts, government supplier panels and tenders.

A summary, not advice. Check each client contract for the limit it asks for before choosing one.

Free tool or a free trial

The fact finder is free. A trial does the forms.

Free, no login

Everything you need to use it.

  • The whole fact finder, answered as your client would
  • How much of each insurer's form it fills
  • Fillable PDF with your firm's logo

With a 14-day free trial

Your client answers once. No card needed.

  • Send it as a link: answered by form or chat, with reminders
  • Upload a PDF your client filled in and the answers are read in
  • Start each insurer's form with your client's answers in
  • A first draft of the client's needs summary
  • Next year, your client only confirms what changed

Before you ask

Questions about the it consultants fact finder.

Does it cover cyber as well as professional indemnity?
Yes. Technology forms combine professional indemnity, cyber and products liability, so the fact finder asks the cyber controls and data questions too, and the answers fill those sections.
Which insurers' forms does it fill?
The technology forms in the Coverbound Form Library for Australia. The page shows, form by form, how many questions your client's answers fill.
Why ask for a split of revenue by service?
Insurers price each kind of technology work differently, and each form lists its own categories. Your client answers once and the split fills every form that asks it the same way.
Does it suit managed service providers?
Yes. It asks the questions MSP and IT services forms dwell on: managed services and hosting, access to clients' systems, hardware installation, and the controls that stop an attack spreading to clients.
Is it free?
Yes. Send it to clients, download the fillable PDF, or use it inside Coverbound to fill insurer forms.

Ask once. Fill every form.

Open the fact finder, try it as your client and download the fillable PDF. No login needed.

Open the fact finder